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  • STEP 1: Go to Planning > Performance Management.

  • STEP 2: Click 'New' icon and enter a name for the scorecard.

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  • STEP 1: Select the View period from the dropdown list.

    • Selecting YTD will show performance from the beginning of a financial year to the date you view scorecards.

    • Date range option will allow you to view performance information for a specific time frame using the date controls.

    • Other time frame options are available in the dropdown menu.

  • STEP 2: Select the Display format - the dropdown lists the variety of display formats available.
    The normal view will display Unit, Target, Actual and indicator. Selecting the complete view will include comments as well. The symbolic view will only display the indicator and Text view will only the show unit, target and actual.

  • STEP 3: Click on the ‘PRINT’ button to view a PDF version of the report.

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Calculation Method

Description

Formula

Less is Better

  • Where it is desirable to get the lowest possible value for the KPI Actual.

  • Where a result lower in value to the target will result in a green light  .

  • Example: Interest ratio (interest on borrowings/total expenditure).
    Target 10% | Actual 8%

If (Target = 0)
          If (Actual <= 0) then 100
         Else 0
If ( Target > 0
          1 – (Actual/Target) + 1
Else
          Actual/Target

More is Better

  • Where it is desirable to get the highest value possible for the KPI Actual.

  • Where a result higher in value to the target will result in a green light.

  • Example:  Customer Satisfaction
    Target 85% | Actual 95%.

If (Target = 0)
          If (Actual >= 0) then 100
         Else 0
Else
         Actual/Target

Goal Post

  • Where it is desirable to get the KPI Actual around the Target value within the Variance.

  • Where achievement of the target results in a green light.

  • Example: Achievement of Budget
    Target $3,000,000 ± 5% | Actual $2,950,000.

If Actual < LB then: (Actual/LB)
If Actual > UP then: LB-(Actual – UB)/LB
 
UB (Upper Boundary) = Target +(Target*Variance/100)
LB (Lower Boundary) = Target - (Target*Variance/100)

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