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The following instances will trigger a failed notification:
When a user has entered an invalid email ID in the staff page
An issue in the Camms.Risk Incident Email Server
An SMTP server failure
SMS Gateway failed responses
Set this up following the below steps:
STEP 1: Under Menu > Framework > Incident Settings > Notification Templates, create a template for an error log with the below setup:
Notification Type: NotificationDeliveryFailure
Notification Method: Email and SMS
Email/SMS Body: Select [ErrorLog] from variables snippet
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