...
The chart has been modified to capture all incident statuses along with its relevant ‘value level colour’ configured within the application.
Incident statuses can be configured within the application using the below navigation path:
Menu > Incident Settings > Lists > CloseIncidentStatus.
...
The ‘value level colour’ of an incident status can be configured within the application using the below navigation path: Menu > Incident Settings > Lists > CloseIncidentStatus > Select an option (name) > Choose Value Level Colour (field’s colour).
...
| Info |
|---|
Note: ‘Incident status value level colour’ of the statuses will pick a random colour(s) if a relevant colour(s) have not been configured within the application. |
...