Frequently Asked Questions

Am I eligible for a Camms.College account?

Any Camms customer who is subscribed to our next generation customer success initiative, Camms.College, can self-register and gain access to the platform.


How do I register for a Camms.College account?

Any eligible user can self-register for a Camms.College account using the self-registration form: https://learn.cammscollege.com/register


How do I contact the Platform Administrator?

The Camms.College Learning Experience Platform is managed by the Camms.College Platform Administrator. Get in touch with the Platform Administrator in the following methods:

Contact Us Form:
Visit the public Contact Us page and submit your inquiry.
URL: https://cammscollege.com/contact-us/

Direct Email:
Send a direct email containing your inquiry.
Email: cammscollege@cammsgroup.com

Phone Support:
For urgent support, call us directly.
Phone: +61 (0) 8 7092 2371

The Camms.College technical support call center provides English language telephone support from 10:00am to 7:00pm on business days (Sydney time).


When can I expect to hear back from the Platform Administrator?

The Camms.College Support team will respond to all support requests within 24 hours from Monday to Friday, or within 1 business day.

The timeline for processing support requests and providing resolutions will be determined by the source of the problem and priority.


How do I provide feedback on the platform?

Platform users can provide feedback, log queries, flag issues, and request features by completing the User Feedback form.

The form can be accessed on any page of the system from the left side Welcome Panel navigation.

Support requests may also be lodged online (email or Contact Us form) 24 hours a day, seven days a week.


Which web browsers does the platform support?

The platform is a web-based system accessed through a browser. For the best user experience, we recommend Google Chrome or Microsoft Edge as your browser of choice when logging in to Camms.College.

To download either of these browsers, click on the below links:

Google Chrome: https://www.google.com/chrome/
Microsoft Edge: https://www.microsoft.com/en-us/edge