Reports – Service Delivery
- amani imtiyas
- Paul Angelo (Unlicensed)
1. 3 Year Service Profile Report |
Consists of a 3-year planning report including a 3-year budget for the selected service profile.
Following filters are available:
Filter | Description |
|---|---|
Service Profile | A drop-down list that allows selection of a Service Profile (defined in Planning > Service Delivery > Service Profile). The default selection is the first Service Profile as per alphabetical order. Note: Can select only one Service Profile. ‘Select All’ option is unavailable. |
Reporting Year | A drop-down list that allows selection of a Reporting Year. The default selection is the current reporting Year. |
The following information is displayed for the Service Profile selected.
Filter | Description |
|---|---|
Description: | Description of the Service Profile (defined within the Service Profile Detail area). |
Outputs: | Description of the Service Profile outputs (defined within the Service Profile Detail area). |
Primary Outcome: | Displays the Primary Outcome linked to the Service Profile (within the Service Profile Detail area). |
Secondary Outcomes: | Displays all Secondary Outcomes linked to the Service Profile (within the Service Profile Detail area). |
Business Unit: | Displays the Business Unit linked to the Service Profile (defined within the Service Profile Detail area). |
Budgets: | Displays Budget Details (only the Targets) of the linked Business Unit for all three reporting periods (Defined in Action Budget area). |
Note: Information displayed in Description, Outputs, Primary Outcomes, Secondary Outcomes, Business Unit will be the information of the current system period irrespective of the Reporting Year selected from within the filtering area.
Sample Output:
2. 3 Year Service Profile Actuals Report |
This report will show service profile data for the selected year and two years ahead.
Following filters are available:
Filter | Description |
|---|---|
Service Profile | A drop-down list that allows selection of a Service Profile (defined in Planning > Service Delivery > Service Profile). The default selection is the first Service Profile as per alphabetical order. Note: Can select only one Service Profile. ‘Select All’ option is not available. |
Reporting Year | A drop-down list that allows selection of a Reporting Year. The default selection is the current reporting Year. |
This report will be similar to the Three-Year Service Profile Report except that it compares the budget figures with actual expenditure and the KPI targets with actual achievements.
For the selected Service Profile, the following information is displayed.
Fields | Description |
|---|---|
Description: | Description of the Service Profile (defined within the Service Profile Detail area). |
Outputs: | Description of the Service Profile outputs (defined within the Service Profile Detail area). |
Primary Outcome: | Displays the Primary Outcome linked to the Service Profile (defined within the Service Profile Detail area). |
Secondary Outcomes: | Displays all Secondary Outcomes linked to the Service Profile (defined within the Service Profile Detail area). |
Business Unit: | Displays the Business Unit linked to the Service Profile (defined within the Service Profile Detail area). |
Budgets: | Displays Budget Details (Target and Actuals) of the linked Business Unit for all three reporting years (Defined in the Action Budget area). |
KPIs: | Displays KPI details (Target and Actuals and the unit of measure) of the linked KPIs for all three reporting periods (Defined in KPI Target/Actual area). |
Sample Output:
3. Actions by Service Profile Report |
This report shows Actions and Budget information categorised by Service Profiles.
Following filters are available: