Role Management - Role not able to be added to staff member
- Sally Holdinghausen
Basically, how the roles work is that whichever PRODUCT you have SAVED LAST on the role, is the product that will show the role when selecting/assigning this within the staff role page.
I am not too sure of the exact reason for this, however I think it was initially programmed in a way that most roles are added for one product only (as different roles are added for different product), however that being said, one role can still have the permissions applied for multiple products (like you have done here with the Managers role). However the only thing is that it must be linked to the staff member under the last saved PRODUCT.
So essentially the Managers role was last saved on the INCIDENT product so it should appear when you select 'INCIDENT' from the drop down. See below screen grab.
If you prefer to have it shown under the Audit product as the default for whatever reason (it doesn't make any difference to the permissions and all permissions saved for each product will still work correct - its more a visual thing when assigning) then go into the role and select 'AUDIT' and then re-save the role. Then it will and should appear within the Audit product drop down.
SCREEN GRABS:
Showing last saved product as default when you VIEW the role: This determines which product the role will show for.
Currently the role will show under INCIDENT as this was last SAVED on the role:
You can change it to Audit and re-save and then it will default under Audit product if you would like:
Is it good to keep this in mind if you are to update the permissions on a product within the role, and wanting to assign to a staff member manually.