Camms.Risk Incident Mobile App Upgrade Release Note | October 2024
We are delighted to present our new Camms.Risk Incident Mobile Application, refreshed with advanced technology and a modern design, delivering a more refined and effective user experience.
1. Introducing the New Camms.Risk Incident Mobile App |
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The Camms.Risk Incident Mobile Application is crafted with precision and efficiency, leveraging the cutting-edge Flutter framework as its primary technology stack. Flutter, renowned for its versatility and speed, empowers the app with a seamless and responsive user interface across both iOS and Android platforms.
But, first read on to find out how you can download the Beta Application to get a first look and review the new version, before our Live release on Monday, 28th October.
2. Setting up the Live Application |
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Note: Please Synchronize your offline data prior to downloading the Live application.
Download the Camms Incident Mobile Application from Apple's App Store for iPhone devices or Google Play Store for Android devices by searching for the name Camms Incident Manager on iOS devices and Camms Incident on Android devices.
Click on the Camms Incident icon on the home screen to launch the application and load the Login screen.
Click on the SETTINGS button at the bottom of the Login screen to access the setting area and configure the following items.
Setting name | Description |
Region | This will let you select the Region in which the application is used and the environment type. Select this option as: AU Demo |
Service URL | Once you select the Region as Custom enter one of the following URLs URL: (This will auto populate once the region is selected) |
Enable SSO | Disable this option. |
3. Updating the Live Application |
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Download the Camms Incident Mobile App update from Apple's App Store for iPhone devices or Google Play Store for Android devices by searching for the name Camms Incident Manager.
Once you complete the update, go to Settings and reconfigure the settings by selecting the relevant Region and by entering the URL and click Save.
Note: If your Camms instance is hosted on a private cloud, you will need to use the Custom option within the Region dropdown and enter the Service URL for your instance. Please contact Camms Support if you are unsure of the URL link to use.
3.1 Logging in to the Live Application
Note: Please contact Camms Support to obtain your Login Credentials.
Please follow the below steps to log in to the application:
Step 1: If you are logging in to the application for the first time, then you will need to type in the Organisation ID, Username, and Password in the Login screen for future access. Thereafter, from your second log in, only the Password will be required to be entered for the same user. Additionally, there is a Remember Me option if you wish for your credentials to be saved on the mobile you are accessing application from.
Step 2: Ticking the Remember Me option will allow you to only enter the password at the next log in and will save the organisation and username details.
Step 3: After entering the login details, tap the Login button to navigate to the landing page on your Incident Application.
4. Fingerprint and Facial recognition |
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A new section in the Settings area will now let you enable biometric options within the application. Please access the Settings area after you log in to the app to setup biometric login for your next.
This would allow you to initially authenticate yourself with the preferred biometric option (fingerprint or face recognition), and thereafter continue using the selected biometric authentication method each time you log in to the application.
5. SSO Login |
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Step 1: Once the application has opened tap on ‘Settings’ button and navigate to the Settings screen.
Step 2: Select <Region> from Region dropdown and the service URL will automatically be selected.
Step 3: Within the SSO authentication section Enable the ‘Enable SSO’ toggle and enter Organization Name.
Step 4: Tap on Done button and navigate to Login screen.
Step 5: Tap on ‘Login with SSO’ button.
Step 6: Enter credentials and tap on Sign In button.