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Field

Description

Title

Define the title for the email notification.

Type

Select the type of notification as Task.

Template

Choose the template to be used, from the drop-down menu (templates can be edited/added under email templates tab, the drop-down menu will only provide the list of templates that was created for the relevant email type).

Active

Select the tick box if you wish to activate this email notification.

Start On

Provide a date to start sending the notification.

Info

Note: The 'start on date' will need to be updated if you have completed a rollover and re-started your actions and tasks.

Continue to remind every

Decide the frequency of the notification from the drop-down menu.

Info

Note: If you choose the option as 'Never', still the email notification will be sent on the start date and will not generate any further email notification as the condition given to the email notification is not to send out alerts to remind again.

Send To

Select the recipient.

The options available are All Staff, Director, Responsible Officer, Administrator, Business Unit Manager and Action Responsible officer.

Trigger Criteria

Define the trigger criteria using the options and conditions given in the grid. The options column gives you the list of situations in which an email can be triggered and each criteria row includes tick boxes and drop-down menus to define the criteria/situations better. These criteria can be combined using the conditions drop-down (OR/AND) given against the options. The default selection for the conditions drop-down menu is OR.

Select the criteria row by ticking the checkbox on the left side of the row. This enables that specific trigger criterion. Then you can select the options using the tick boxes or drop-down menus available in the same row. Also, you can use the conditions drop-down to combine the criteria

Info

Note: when a criterion is selected using the left side checkbox, you have to use at least one of the options available under that criterion (tick boxes or drop-down menus within the row) to define email trigger, failing which you will receive an error message when trying to save the notification.

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