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Step 3: In the SSO authentication section, enable the Enable SSO toggle and enter the Organization Name.
Step 4: Tap on Done button and navigate to Login screen.
Step 5: Tap on ‘Login with SSO’ button.
Step 6: Enter credentials and tap on Sign In button.
6.Camms.Incident Application –FAQs |
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General
Is the app available on both iOS and Android?*
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Yes, the Camms.Risk Incident app is available on both the Apple App Store and Google Play Store.
How is the mobile app different from the web version?
While the core functionality remains the same, the mobile app offers an
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optimised user interface
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. It is designed for easy access on the go, whereas the web version provides a more comprehensive dashboard for deeper analytics.
Login and Access
How do I download the Camms.Incident application?
Beta – You
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can simply follow the steps mentioned in the release note
Live – You
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can download it directly from the Apple App Store and Google Play Store after Live Release.
How do I log in to the Camms.Incident app?
Beta –
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When logging in to the application, please use your
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Test environment credentials. If you require assistance
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logging in, please feel free to contact the Support team.
Live -
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One the app is Live, you can log in using your
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organisation credentials. Some setups may require Single Sign-On (SSO) or OAuth-based authentication.
Can I use the app offline?
Yes, certain features like incident reporting are available offline. Once your device is reconnected to the internet, the data will sync automatically with the server.
Features and Usage
How do I report a new incident?
Open the app and tap on the “Add New” button to add a New Incident.
Fill in the required details, including location, description, and category.
Optionally, upload photos or attachments and submit the report.
Can I edit an incident after submitting it?
Editing an incident depends on the user role and system permissions.
Security and Privacy
Is my data secure on the Camms.Risk Incident app?
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Yes, The app follows industry best practices for security (secure APIs).
What permissions does the app require?
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The app may require permissions to access your location, camera for uploading of relevant files.
Troubleshooting and Support
What should I do if the app crashes or freezes?
Try the following steps:
Restart the app and check your internet connection.
Ensure the app is updated to the latest version.
If the problem persists, contact IT support with the error details/ open a Ticket stating the issue.
7. Features |
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Customizing Your Experience: Exploring the Versatility of Camms.Risk Incident Settings
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