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1. Go into Settings.

2. Tap Security (or Lock Screen and Security).

3. Scroll down to the Device Administration section and enable Unknown Sources. (This might be prompted as well)

4. Tap the downloaded APK file. Allow the app any required permissions it asks for if prompted. Then, at the bottom of the installer window, click INSTALL.

5. You'll see a confirmation the app is installed. Now you'll see the app available in your list of installed apps.

Click on the Camms Incident icon SETTING UP THE APPLICATION

• Download the Camms Incident Mobile Application from Apple's App Store for iPhone devices or Google Play Store for Android devices by searching for the name Camms Incident Manager on iOS devices and Camms Incident on Android devices.                          

• Click on the Camms Incident icon on the home screen to launch the application and load the Login screen.

• Click on

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• the SETTINGS

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•  button at the bottom of the Login screen to access the

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• setting area and configure the following items.

LOGGING IN TO THE APPLICATION

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• Step 1: If you are logging in to the application for the first time, you will need to type in the Organisation ID, Username, and Password in the Login screen for future access. From your second login onwards, only the Password will be required for the same user.
  Additionally, there is a Remember Me option if you wish to save your credentials on the mobile device you are using.

• Step 2: Ticking the Remember Me option will allow you to only enter the password at the next log in and will save the organisation and username details.

• Step 3: After entering the login details, tap the Login button to navigate to the landing page on your Incident Applicationentering the login details, tap the Login button to navigate to the landing page on your Incident Application.

• Download the Camms Incident Mobile App update from Apple's App Store for iPhone devices or Google Play Store for Android devices by searching for the name Camms Incident Manager.

• Once you complete the update, go to Settings and reconfigure the settings by selecting the relevant Region and by entering the URL and click Save.

3.1 Logging in to the Application

Please follow the below steps to log in to the application:

• Step 1: If you are logging in to the application for the first time, then you will need to type in the Organisation ID, Username, and Password in the Login screen for future access. Thereafter, from your second log in, only the Password will be required to be entered for the same user. Additionally, there is a Remember Me option if you wish for your credentials to be saved on the mobile you are accessing application from. 

• Step 2: Ticking the Remember Me option will allow you to only enter the password at the next log in and will save the organisation and username details.

• Step 3: After entering the login details, tap the Login button to navigate to the landing page on your Incident Application.

• A new section in the Settings area will now let you enable biometric options within the application. Please access the Settings area after you log in to the app to setup biometric login for your next.

• This would allow you to initially authenticate yourself with the preferred biometric option (fingerprint or face recognition), and thereafter continue using the selected biometric authentication method each time you log in to the application.

• Step 1: Once the application opens, has opened tap on the ‘Settings’ button and navigate to the Settings screen.

• Step 2: Select <Region> from the Region dropdown , and the service URL will automatically be selected automatically.

• Step 3: In Within the SSO authentication section , enable the Enable SSO Enable the ‘Enable SSO’ toggle and enter the Organization Name.

• Step 4: Tap on Done button and navigate to Login screen.

• Step 5: Tap on ‘Login with SSO’ button.

• Step 6: Enter credentials and tap on Sign In button.

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