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We are delighted to present our new Camms.Risk Incident Mobile Application, refreshed with advanced technology and a modern design, delivering a more refined and effective user experience.

The Camms.Risk Incident Mobile Application is crafted with precision and efficiency, leveraging the cutting-edge Flutter framework as its primary technology stack. Flutter, renowned for its versatility and speed, empowers the app with a seamless and responsive user interface across both iOS and Android platforms.

But, first read on to find out how you can download the Beta Application to get a first look and review the new version, before our Live launch later this year.

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HOW TO REGISTER FOR BETA REVIEW AND DOWNLOAD THE BETA APPLICATION 

iOS: Test flight

TestFlight is a tool from Apple that allows beta testers to install and test an application before it is officially released in the App Store. Below are the steps you can follow to install the beta version of the application:

1. Please register for Beta review by submitting your details HERE.

2. The team will send an email with a link to the test version.

3. Click on the link provided on the iOS device where you want to install the app.

4. A website with further instructions will open.

5. If you have not installed TestFlight yet, follow the instructions below to install it on your device. If TestFlight is already installed, continue with the next step.

   • Open the App Store on your iPhone or iPad.

   • Search for "TestFlight" in the search bar.

   • Download and install the TestFlight app by tapping "Get”.

   • Open TestFlight once it's installed.

   Now, you can use TestFlight to install and test beta apps that you’ve been invited to.

6. If TestFlight is installed, continue and click on the Start Testing button. TestFlight will open. 

7. Inside TestFlight, click the Install button next to the app you want to install to start the installation.

8. Once the installation is finished, the app can be opened from inside TestFlight or directly from a short cut on the home screen. Just like any other app on your device.

Android: APK

An Android Package Kit (APK) is the package file format used by the Android operating system for distribution and installation of mobile apps.

1. Please register for Beta review by submitting your details HERE.

2. You will receive an email including a Google Drive link which contains the APK.

3. Download the APK file into your android device.

4. Since your phone considers any application outside of Google Play an "unknown app", you need to tell your phone to allow you to download and install unknown apps. Use the following:

• ENABLE "UNKNOWN APPS" ON ANDROID 8 (OREO) AND LATER

1. Go to Settings > Apps.

2. Tap Menu icon > Special access.

3. Toggle Install Unknown Apps to the On position for the application the link is opened on.

(This might also be prompted automatically)

• ENABLE "UNKNOWN APPS" ON ANDROID NOUGAT

1. Go into Settings.

2. Tap Security (or Lock Screen and Security).

3. Scroll down to the Device Administration section and enable Unknown Sources. (This might be prompted as well)

4. Tap the downloaded APK file. Allow the app any required permissions it asks for if prompted. Then, at the bottom of the installer window, click INSTALL.

5. You'll see a confirmation the app is installed. Now you'll see the app available in your list of installed apps.
   

SETTING UP THE BETA APPLICATION
Click on the Camms Incident icon on the home screen to launch the application and load the Login screen.

Click on the SETTINGS button at the bottom of the Login screen to access the settings area and configure the following items.

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Setting name

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Description

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Region

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This will let you select the Region in which the application is used and the environment type.

Select this option as instructed based on your region

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Service URL

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Once you select the Region as Custom enter one of the following URLs

URL: (This will auto populate once the region is selected unless you select ‘custom’ from the region drop down.)

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Enable SSO

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Disable this option.

LOGGING IN TO THE BETA APPLICATION

Please follow the below steps to log in to the application:

• Step 1: If you are logging in to the application for the first time, you will need to type in the Organisation ID, Username, and Password in the Login screen for future access. From your second login onwards, only the Password will be required for the same user.
  Additionally, there is a Remember Me option if you wish to save your credentials on the mobile device you are using.

• Step 2: Ticking the Remember Me option will allow you to only enter the password at the next log in and will save the organisation and username details.

• Step 3: After entering the login details, tap the Login button to navigate to the landing page on your Incident Application.

...

We are delighted to present our new Camms.Risk Incident Mobile Application, refreshed with advanced technology and a modern design, delivering a more refined and effective user experience.

The Camms.Risk Incident Mobile Application is crafted with precision and efficiency, leveraging the cutting-edge Flutter framework as its primary technology stack. Flutter, renowned for its versatility and speed, empowers the app with a seamless and responsive user interface across both iOS and Android platforms.

But, first read on to find out how you can download the Beta Application to get a first look and review the new version, before our Live release on Monday, 28th October.

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• Download the Camms Incident Mobile Application from Apple's App Store for iPhone devices or Google Play Store for Android devices by searching for the name Camms Incident Manager on iOS devices and Camms Incident on Android devices.                          

• Click on the Camms Incident icon on the home screen to launch the application and load the Login screen.

• Click on the SETTINGS button at the bottom of the Login screen to access the setting area and configure the following items.

• Download the Camms Incident Mobile App update from Apple's App Store for iPhone devices or Google Play Store for Android devices by searching for the name Camms Incident Manager.

• Once you complete the update, go to Settings and reconfigure the settings by selecting the relevant Region and by entering the URL and click Save.

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3.1 Logging in to the Live Application

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• Step 1: If you are logging in to the application for the first time, then you will need to type in the Organisation ID, Username, and Password in the Login screen for future access. Thereafter, from your second log in, only the Password will be required to be entered for the same user. Additionally, there is a Remember Me option if you wish for your credentials to be saved on the mobile you are accessing application from. 

• Step 2: Ticking the Remember Me option will allow you to only enter the password at the next log in and will save the organisation and username details.

• Step 3: After entering the login details, tap the Login button to navigate to the landing page on your Incident Application.

• A new section in the Settings area will now let you enable biometric options within the application. Please access the Settings area after you log in to the app to setup biometric login for your next.

• This would allow you to initially authenticate yourself with the preferred biometric option (fingerprint or face recognition), and thereafter continue using the selected biometric authentication method each time you log in to the application.

• Step 1: Once the application has opened tap on ‘Settings’ button and navigate to the Settings screen.

• Step 2: Select <Region> from Region dropdown and the service URL will automatically be selected.

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• Step 3: Within the SSO authentication section Enable the ‘Enable SSO’ toggle and enter Organization Name.

• Step 4: Tap on Done button and navigate to Login screen.

• Step 5: Tap on ‘Login with SSO’ button.

• Step 6: Enter credentials and tap on Sign In button.

General

1. Is the app available on both iOS and Android?*

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• Restart the app and check your internet connection. 

• Ensure the app is updated to the latest version. 

• If the problem persists, contact IT support with the error details/ open a Ticket stating the issue.

Customizing Your Experience: Exploring the Versatility of Camms.Risk Incident Settings

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Simplify your login experience significantly with our convenient single sign-on functionality. This feature allows you to access the app quickly and securely using your existing credentials from other platforms, eliminating the need to remember multiple usernames and passwords. By streamlining the login process, you can save valuable time and reduce frustration, enabling you to focus on what truly matters—efficiently managing your tasks and responsibilities. With just a single click, you can gain immediate access to the app, ensuring a smooth transition between your various applications and services. This not only enhances your overall user experience but also maintains a high level of security, as your sensitive information remains protected under the existing authentication protocols you already trust. Enjoy the benefits of effortless access, allowing you to dive right into your work without unnecessary delays.

We are thrilled to announce the successful revamp of Camms.Risk Incident application, delivering a significant boost in performance to enhance your risk management experience. The latest updates bring substantial improvements in application responsiveness and efficiency, ensuring a smoother and more streamlined user experience.

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We believe that these performance improvements will not only elevate the speed and reliability of the Camms.Risk Incident applications but also contribute to a more productive and enjoyable user journey. As we continue to evolve and refine our platform, user satisfaction remains at the forefront of our priorities.

The redesigned UI combines a modern aesthetic with enhanced functionality, providing a seamless and visually engaging experience on your mobile devices. Streamlined navigation ensures that you can effortlessly access key features, making risk assessment and management more accessible than ever, whether you're in the office or on the move.

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We believe that this UI revamp will not only make Camms.Risk Incident more visually appealing but will also contribute to a more efficient and enjoyable experience for our mobile users.

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