Incident Settings – User Roles Settings

This settings page will let you view a list of user roles within the system and update its workflow and permissions. Additionally, you can create custom user roles too. These roles can be assigned to individual users within the User settings area.

Setup a user role:

STEP 1: Click on 'New' button.
STEP 2: Enter a user role name and a description.
STEP 3: Select a workflow to provide access levels to the workflow. User roles would be workflow based.
STEP 4: Tick 'Display Only Assigned Incidents' to make the user role to view the incident records which the user has been assigned as responsible officer.

Note: If this checkbox is ticked, the Register Filter will be disabled for users with this User Role assigned.

STEP 5: Tick 'Display Only Created' to make the user role to view the incident records which the user has created.

Note: AIf this checkbox is ticked, the Register Filter will be disabled for users with this User Role assigned.

STEP 6: Select the permissions that needs to be applied for this user role. See details below on the two permission categories.

Permissions

The following two categories of permissions are available to be applied.

Standard permissions

Permission	Description
Standard incident add permission	This permission will let a user add details to an incident object.
Standard incident responsible officer permission	This permission will be provided to all users who will be selected as responsible officers for incidents so that they can access and manage incidents that they are responsible for. It is recommended to tick this for all user roles created.
Standard investigator permission	This permission will be provided to users assigned as Primary Investigator and Secondary Investigator for an incident, so as to access and manage investigations responsible for.
Standard action responsible officer permission	This permission will be provided to all users who will be selected as responsible officers for incident actions so that they can access and manage actions that they are responsible for. It is recommended to tick this for all user roles created.
User settings	Provides permissions to Incident Settings > User settings. Recommended only for administrators.
User role settings	Provides permissions to incident Settings > User role settings. Recommended only for administrators.
Location settings	Provides permissions to Incident Settings > Location settings. Recommended only for administrators.
Priority settings	Provides permissions to Incident Settings > Priority settings. Recommended only for administrators.
Severity settings	Provides permissions to Incident Settings > Severity settings. Recommended only for administrators.
View confidential records	Provides permissions for a user to flag incidents as confidential.
Category settings	Provides permissions to Incident Settings > incident category settings. Recommended only for administrators.
Code setup	Provides permissions to Incident Settings > Incident code setup. Recommended only for administrators.
List item configuration	Provides permissions to Incident Settings > List item configuration. Recommended only for administrators.
Display text settings	Provides permissions to Incident Settings > Display text. Recommended only for administrators.
Object configuration settings	Provides permissions to Incident Settings > Object configuration. Recommended only for administrators.
Workflow configuration settings	Provides permissions to Incident Settings > Workflow configuration. Recommended only for administrators.
Type configuration	Provides permissions to Incident Settings > Incident type settings. Recommended only for administrators.
Notification settings	Provides permissions to Incident Settings > Notification template/ Notifications. Recommended only for administrators.
Miscellaneous settings	Provides permissions to Incident Settings > Miscellaneous settings. Recommended only for administrators.
Cause and consequence settings	Provides permissions to Incident Settings > Cause and consequence. Recommended only for administrators.
Permission setting	Permission to set Permissions under Incident Settings > User Role settings. Recommended only for administrators.
Custom table setting	Provides permissions to Incident Settings > Custom table. Recommended only for administrators.
Register configuration setting	Provides permissions to Incident Settings > Register configuration. Recommended only for administrators.
Unlock all objects for editing (override 'Disable all objects when Incident is closed' Setting)	This setting will allow users to edit the close incident objects.
Standard role settings	Permission to set Standard Roles under Incident Settings > Standard roles.
Likelihood settings	Provides permissions to Incident Settings > Likelihood settings.
Standard unlock all objects in incident drafts for editing permission	Provides permission to edit objects in draft incidents.
Risk rating type settings	Provides permissions to Incident Settings > Risk Rating Settings. Recommended only for administrators.
Risk rating calculation settings	Provides permissions to Incident Settings > Risk Rating Calculation settings. Recommended only for administrators.
Object section configuration settings	Provides permissions to Incident Settings > Object Section Configuration Settings. Recommended only for administrators.
Portal configuration settings	Provides permissions to Incident Settings > Portal Configuration Settings. Recommended only for administrators.
Display all records in registers	Permission to display all records in registers.
Type group configuration settings	Provides permissions to Incident Settings > Type Group Configuration Settings. Recommended only for administrators.
Display confidential records in register	Permission to display confidential records in the register.
Edit close object regardless of incident completion
Register grouping configuration	Provides permissions to Incident Settings > Register Grouping Configuration Settings. Recommended only for administrator.
Standard incident draft submission permission	Permission to create and submit a draft incident.
Standard incident approver permission	Provides permission for the user to create an incident action and submit for approval. This user role should be tied in with an appropriate user role providing 'add' permission for the action object.
Standard incident action draft submission permission	Permission to create and submit a draft incident action.
Standard incident action approver permission	Provides permission for the user to approve an incident action created and submitted for approval.
Review frequency settings	Provides permissions to Incident Settings > Review Frequency Settings. Recommended only for administrators.
View draft incidents	Provides permission for the user to view all draft incidents in their registers.
Dashboard configuration settings	Permission to configure settings in the dashboard.
Show records only in linked node	Provides permission for the user to view records within the Incident Registers which are linked to the same organisation node that the logged in staff is linked to.
Show records in linked and underlying nodes	Provides permission for the user to view records within the Incident Registers which are linked to the same organisation node or any linked to underlying nodes that the logged in staff is linked to.
Show records only in linked node to the node's responsible officer	Provides permission for the Responsible Person user to view all records linked to the same organisation node in the registers. This is the responsible person linked against the hierarchy (Under Hierarchy > node> responsible person). Therefore the responsible person field must be added via the hierarchy node properties to assign this.
Show records in linked and underlying nodes to the node's responsible officer	Provides permission for the Responsible Person user to view all records linked to the same organisation node and underlying nodes in the registers. This is the responsible person linked against the hierarchy (Under Hierarchy > node> responsible person). Therefore the responsible person field must be added via the hierarchy node properties to assign this.
Standard incident sign off permission	Provides permission to sign off for
Task configuration	Provides permissions to Incident Settings > Task Configuration Settings. Recommended only for administrators.
Create unlimited standard roles setting	Provides permissions to create unlimited roles within incident and link them with custom single/multi select staff dropdown lists. Incident Settings > Standard Roles. Recommended only for administrators. Click on the add new icon.

2. Object-wise permissions

Permission	Description
Edit	Enable editing the object.
Read Only	Only provide read-only permission for the object.
Delete	This permission is only available for detail object. This will provide ability to delete incidents.
Edit Workflow/Accountability	This permission is only available for detail object. Allows the user to assign a type for the incident and assign responsible person.
Edit Priority/Severity	This permission is only available for detail object. Allow user to assign a priority and severity for an incident.

STEP 7: Click the 'Save' button to save details of the user role.

Notes:

For a Standard Incident Object, in order to add details, a user requires to have the 'Standard Incident Add Permission' ticked.
For other Standard and Custom Objects, in order to add, edit or delete, the 'Read Only' permission is required to be ticked, in addition to the 'Add/Edit/Delete' permission.
For Document Objects that have only the 'Read Only' permission ticked, a user will only be able to view and download the document.