Proxy Account Checks

This can be used for issue troubleshooting such as performance issues:

• Verify whether they are using a proxy account to access the Internet.

• Detailed Instructions:

  • For Browser Proxy Settings:

    • ❖ Google Chrome

      • ➢ Open Chrome and click on the three vertical dots in the top-right corner and click Settings.

      • ➢ Go to "System"> Click " Open your computer’s proxy settings."

      • ➢ Inspect the opened window to verify the status of proxy settings. Check for any assigned IP addresses associated with the proxy configuration.

    • ❖ Mozilla Firefox

      • ➢ Open Firefox and click on the three horizontal lines in the top-right corner.

      • ➢ Go to "Settings" > "General" > "Network Settings."

      • ➢ Check the proxy settings in the opened window. Check for any assigned IP addresses associated with the proxy configuration.

    • ❖ For System Proxy Settings (Windows)

      • ➢ Press Windows + R to open the Run dialog.

      • ➢ Type "inetcpl.cpl" and press Enter to open Internet Properties.

      • ➢ Go to the "Connections" tab and click on the "LAN settings" button.

      • ➢ Check the LAN Settings window and ascertain whether the proxy settings are configured for automatic detection or if a manual IP address is assigned with the proxy configurations.

      • ➢ Check for differences in performance with and without the proxy.