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1. Overview

This settings page lets you define the standard list of priority tags for records, to be showing within the Priority field, and set its colour (to be shown in the register), image, and weightage value (for risk rating calculations).

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To customise a priority follow the below steps:

  • STEP 1: Navigate to Framework > Incident Settings > Priority.

  • STEP 2: Click the New button to add a new Priority.

  • STEP 3: Fill in the relevant fields.

Field

Description/Instruction

Priority Name

Define a  title for the priority

Description

Enter a description

Image

You can customise an image of your own. The maximum size should not exceed 2KB

Priority Level Colour

Choose a colour from the colours available to represent the priority

Priority Weightage

Define a weightage for the priority

Note: The filters within the Incident Settings pages accessed via Mega Menu > Framework > Incident Settings > Priority will be simplified to only have the ‘Contains’ search filter. This will allow you to easily filter the required details.

  • STEP 4: Click the Save button.

2. Action Priority Tab

To customise an Action priority follow the below steps:

  • STEP 1: Navigate to Framework > Incident Settings > Action Priority.

  • STEP 2: Click the New button to add a new Action Priority.

  • STEP 3: Fill in the relevant fields.

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Field

Description/Instruction

Priority Name

Define a  title for the priority

Description

Enter a description

Image

You can customise an image of your own. The maximum size should not exceed 2KB

Priority Level Colour

Choose a colour from the colours available to represent the priority

Priority Weightage

Define a weightage for the priority

Mandate Action Review

Enable an 'Action Review' mandate for an Action based on selected Action Priority


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Incident Settings

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