Incident Settings – Causes and Consequences Settings

This settings page lets you define a hierarchy for possible causes and consequences of an event, which can then be selected for relevant records. Add nodes to a hierarchy structure by selecting the parent node, enter a node name, and click Add Node.

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Figure 1.1

To build the cause and consequence hierarchy:

• STEP 1: To enter a new node, select the parent node and enter the text for the new node within the top text field available and click Add node button. This would be displayed in the hierarchy structure.

• STEP 2: To update a node, select a node and change the text appearing in the second textbox and click Update Node.

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