This is an online platform where external guests (who do not have a purchased license to the Camms Incident product), guest users who wish to register within the Online Portal, and registered staff members with an account of an organisation can submit their incident types (in the form of incidents, questionnaires, hazards, events, etc.) by accessing their respective online portal links provided by their management.

Once you click on the Link of the Online Incident Portal, you can register your account prior to logging an Incident type. To register your account follow these steps:

• STEP 1: In the Welcome page, click on the Log Application button at the bottom of the page.

• STEP 2: Have a read of the information provided in the application, click on the Yes option in the Acknowledge section, and fill in all details in the form.

• STEP 3: Click Next at the bottom of the page to save your application as a 'Draft'. This will then send a link to the email address you have provided, and take you to declaration page to attach any additional documents and declare your information.

• STEP 4: Click on the Documents tab to upload further documents, and click on the New button. Provide 'Name' for the document, click the Select the File button if it is document attachment, or select the URL option and enter a URL link. Click on the Download button to download all attachments if required.

• STEP 5: Click Submit to submit your details.

Once you have logged your application, an email will be sent to your registered email address with a link that is active for a period of 24 hours. To setup a password, follow these steps:

• STEP 1: Click on the Link received in your email to be directed to the 'Password Setup' page.

• STEP 2: Enter a password and confirm it by entering it again.

• STEP 3: Click on the Create Password button.

• STEP 4: After a successful submission of the password, you will be directed to the 'Login' page.

This is not a mandatory process to log an incident type. However, if your organisation requires users to register in the portal, and log in for submission, they can do so by registering their usernames by Logging their application (see User Account Registration section). Once a user is a registered or is a staff member with valid login credentials, they can click on the Login button at the top-right corner of the page and log in prior to submitting incidents. To log in, follow these steps:

• STEP 1: Click on the Login button at the top of the Online Incident Portal.

• STEP 2: Enter your username (email address) and password.

• STEP 3: Tick the Remember Me checkbox to save your 'Username' the next time you access the Login page. This setting will be unticked by default.

• STEP 4: Click the Login button to take you to the Incident Portal Dashboard and log incident types as required.

• STEP 5: If you have forgotten your password, click the Forgot Password link below the Login button. This will direct you to a 'Reset Password' page to reset your password.

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Figure 4.1

If you have forgotten your password, click the Forgot Password link in the Login page, to be directed to the 'Reset Password' page.

an email will be sent to your registered email address with a link that is active for a period of 24 hours to reset your password. To reset your password, follow these steps:

• STEP 1: Enter your email address and click the Reset Password button. This will send an email to your  email address, if it is registered, with a link.

• STEP 2: Click on the Link received in your email to be directed to the 'Reset Password' page once again.

• STEP 3: Your email address will auto fill, enter a new password, confirm password, and click the Submit button. This will direct you back to the 'Login' page to reenter your log in credentials and successfully log in.

You can always log incident types without having to log into the Online Incident Portal.

To log incident types without logging in, follow these steps:

• STEP 1: Enter the URL provided by the organisation in the browser, to access the Online Incident Portal.

• STEP 2: Click on the Log Incident button to take you to the incident form. The name of the button may vary according to your organisation's requirements.

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Figure 6.1

Once you log in to the Online Incident Portal, you will be directed to the Portal Dashboard. You will be able to perform the following tasks in the Portal Dashboard:

• Dashboard – View ‘Draft’ and ‘Submitted’ incident applications, and filter based on different filter incident applications based on search criteria selected.

• Add New – Submit a new incident application using this function.

• Report – Generate a report of submitted incident applications. This option will be available only if setup by an administrator under the Portal Configuration Setup, in the Register Header section. (See section Generate Reports on Submitted Incidents for more details.)

Once you click on the Log Incident button from the Online Incident Portal, you will be directed to the Portal Dashboard page, where you can submit any incident. To submit an incident, follow these steps:

• STEP 1: Fill in details of your incident. Mandatory fields will be marked with a red arrow next to the field.

• STEP 2: Click on the save icon at any point to save your incident as a draft or click on the Next button at the bottom of the page to move to any other tabs that is required to be filled in.

• STEP 3: Fill in details in all the tabs that is setup by your organisation and click on the Submit button at the end of the workflow to submit your incident.

This settings page will let you configure the appearance of an external Web Portal from which external users can create records for predefined Incident Types. The sections below allow you to define the Portal’s text, description, font colour, background colour, background image, and more.

To configure each section of the portal:

• STEP 1: Click on the section (main header, main body, incident type group button, register header, navigation to page links, or login button) you wish to add/edit details.

• STEP 2: Fill in details in that section and click Save at the top-right corner of the page to save configuration.

9.1 Main Header Section

This section will be used to setup the image and text for the Online Portal page logo.

9.2 Main Body Section

This section will be used to setup the main body details of the Online Portal.

9.3 Incident Type Group Button

This section will be used to setup the button for the various incident types of the Online Portal.

9.4 Register Header Section

This section will be used to setup the register header of the Online Portal.

9.4.1 Generate Reports on Submitted Incidents

Portal users can generate a PDF report output from within the portal dashboard. The report will only display the information submitted by the user.

• STEP 1: Click on the Register Header link in the Portal Configuration page and fill in details.

• STEP 2: For the Report Type field, select Incident Master Report, so that the report icon will be enabled within the portal dashboard, where the portal user can generate a report for all submitted incidents.

• STEP 3: If the Report Type is left at the default value 'None', a Report button will not be displayed in the portal home page for the user. If the Report Type has been selected other than none, the portal user can generate a report for submitted incidents by clicking the Report button in the portal home page.

• STEP 4: Once the Report button is clicked, a new window will open where the user can select the 'Incident Application ID' and click Generate Report. This will auto download a report for the submitted incident.

• STEP 5: To generate the report, you may select the submitted incident, report orientation (landscape or portrait), and report export type (PDF, Excel, or Word), and click Generate Report to download the report.

9.5 Navigate to Page Links

This section will be used to setup the navigation path following the submission of an application.

9.6 Login Button

This section will be used to setup the layout of the Login button in the main page. The following fields can be setup:

• Name: The name to be displayed on the button and is a mandatory field.

• Font Colour: Colour of the button font.

• Background colour: Button background colour. It is advised for this to be contrastive with the colour of the top banner (i.e. dark banners must have buttons with a lighter background and vice versa).

• Visible checkbox: The button will be made visible on the page only if this is ticked.

This settings page will let you setup an external web portal for incidents, use this setting to group incident types into different sections to be displayed one below the other. The incident types will display as buttons under each grouped section to log various incidents.

To add a new Incident/Event Type Group in the incident web portal:

• STEP 1: Click on the New button at the top-right corner of the page to add a new incident/event type group.

• STEP 2: Enter a name for the incident/event type group, description, and click and select all the relevant incident/event types from the dropdown.

• STEP 3: Click on the Save button at the top-right corner of the page to save and add details.

To edit details of an Incident/Event Type Group in the incident web portal:

• STEP 1: Click on the Incident Type Group listed in the settings page.

• STEP 2: Update details of the incident/event type group.

• STEP 3: Click on the Save button at the top-right corner of the page to save details.