Service Hours - Group Admin

This section provides information about the Service Hours area located on the Dashboard. This section is visible to Group Administrators only.
The following are the areas addressed in this section,

Table of Contents

Consulting Hours

The Service Hours section provides a summary of the active consulting hours available to your organization within the specified period for Camms.College.

The first column displays ‘Total Hours’ available for the contract period. The second column displays the ‘Utilized Hours’ and the third column displays the ‘Remaining Hours’ for the duration of the Camms.College contract period. You can view the utilised hours breakdown by click on utilised hours column. The Pie chart display the utilization hours vs remaining hours.

Consulting Hours in Dashboard

This section displays the hours available within the current subscription period. Subscription period is the period for which your Service hours allocation is valid for. These hours will be reset every 12 months (based on contract period) on contract renewal. If any additional hours are purchased during the duration of the contract period, those hours will also be displayed on the dashboard during its active period.

Utilization hours will be marked in red if they exceed the allocated hours during the active subscription period.

In this section, we explore additional functionalities available to Group Admins, empowering you to manage your group's learning experience more effectively.

  • Renew My Contract – When you confirm the request to renew your contract, an email notification is automatically sent to the Platform Administrator. They will subsequently reach out to you to guide you through the renewal process.

  • Buy Additional Hours - if you require extra learning hours, simply confirm your request to buy additional hours. An email notification is sent to the Platform Administrator, who will then contact you to facilitate the purchase.

  • Book a Consultant – Need expert guidance? Clicking on "Book a Consultant" will redirect you to the Camms College website (URL: Camms College Official), where you can easily request the services of a consultant to enhance your learning experience. 

 

For any further information regarding your organization's service hours, please contact your Platform Administrator.