Incident Settings – Display Text Settings
This settings page lets you define display text to be used within objects of a workflow for various labels according to the requirements of your organisation. Include help text, placeholder text, validation error text, and the plural form of the text. Additionally, the main display text can be directly edited within the relevant field in the Object Configuration section for your convenience. Therefore, you will not require to access this page for a simple display text change. However, for configuring additional attributes like the placeholder text, will require to be done from this screen.
Note: The filters within the Incident Settings pages accessed via Mega Menu > Framework > Incident Settings > Display Text will be simplified to only have the ‘Contains’ search filter. This will allow you to easily filter the required details.
To create a new Display Text:
STEP 1: Click the New button at the top-right corner of the window.
STEP 2: Enter the Label reference which will create reference point. Ensure that the label reference doesn’t have any spaces in-between. E.g. 'ReportedTo' or 'Reported_To' instead of 'Reported To'.
STEP 3: Enter the Tool tip and the display text. Display text entered here would be the text displayed in the label.
Field | Description/Instruction |
|---|---|
Label Reference | The label reference for the display text to be created. |
Display Text | Define the display text. This will be the text used for the field across the application. |
Help Text | Set the hover over help text for the field here. |
Placeholder Text | For any text fields displayed in the Incident Workflow, enter a placeholder text (e.g. 'Please select', 'Please enter your name here'). |
Validation Error Text | Define the text to be used for the display text item in validation messages. |
Plural Display Text | Define the plural text for the display text configured. |
STEP 4: Click the Save button.
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