Incident Settings – Priority Settings
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1. Overview |
This settings page lets you define the standard list of priority tags for records, to be showing within the Priority field, and set its colour (to be shown in the register), image, and weightage value (for risk rating calculations).
To customise a priority follow the below steps:
STEP 1: Navigate to Framework > Incident Settings > Priority.
STEP 2: Click the New button to add a new Priority.
STEP 3: Fill in the relevant fields.
Field | Description/Instruction |
|---|---|
Priority Name | Define a title for the priority |
Description | Enter a description |
Image | You can customise an image of your own. The maximum size should not exceed 2KB |
Priority Level Colour | Choose a colour from the colours available to represent the priority |
Priority Weightage | Define a weightage for the priority |
Note: The filters within the Incident Settings pages accessed via Mega Menu > Framework > Incident Settings > Priority will be simplified to only have the ‘Contains’ search filter. This will allow you to easily filter the required details.
STEP 4: Click the Save button.
2. Action Priority Tab |
To customise an Action priority follow the below steps:
STEP 1: Navigate to Framework > Incident Settings > Action Priority.
STEP 2: Click the New button to add a new Action Priority.
STEP 3: Fill in the relevant fields.
Field | Description/Instruction |
|---|---|
Priority Name | Define a title for the priority |
Description | Enter a description |
Image | You can customise an image of your own. The maximum size should not exceed 2KB |
Priority Level Colour | Choose a colour from the colours available to represent the priority |
Priority Weightage | Define a weightage for the priority |
Mandate Action Review | Enable an 'Action Review' mandate for an Action based on selected Action Priority |
STEP 4: Click the Save button.
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