Incident Settings – Severity Settings
This settings page lets you define the standard list of severities for records, to be showing within the Severity field, and set its colour (to be shown in the register), image, and weightage value (for risk rating calculations).
Follow the below steps to create a Severity type.
STEP 1: Navigate to Framework > Incident Settings > Severity.
STEP 2: Click the plus icon to create a new severity.
STEP 3: Fill the required areas.
Field | Description/Instruction |
|---|---|
Severity Name | Define a title for the Severity |
Description | Enter a description |
Image | You can customise an image of your own. The maximum size should not exceed 2KB |
Severity Level Colour | Choose a colour from the colours available to represent the Severity |
Severity Weightage | Define a weightage for the Severity |
STEP 4: Click the Save button.
Note: The filters within the Incident Settings pages accessed via Mega Menu > Framework > Incident Settings > Severity will be simplified to only have the ‘Contains’ search filter. This will allow you to easily filter the required details.
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